TERMS & CONDITIONS
The Website
allows the user to directly process a reservation and purchase order for guided
tours and sightseeings, as well as and additional travel packages (the global
offer will be hereinafter the “Product”).
By using
the Website and any other affiliate websites, you agree to be legally bound by
these Terms & Conditions, which shall take effect immediately. If you do
not agree to be legally bound by all the following Terms & Conditions,
please do not access and use the Website and any other affiliate websites.
The Company
may change these Terms & Conditions at any time by posting changes online.
You should regularly access this section on the Website in order to check the
publication of the most recent and updated Terms and Conditions. Your continued
use of the Website and any other affiliate websites after changes are posted
means you agree to be legally bound by these terms as updated and/or amended.
No variation to these Terms & Conditions shall be of any effect unless made
in writing by and with the authority of the Company.
You must
provide true, accurate and complete data and an e-mail that corresponds
exclusively to your personal data and not that of a third party. The supplying
of true and accurate data, including personal contact information, is a
necessary requirement for the use of the Product offered by the Company. You
also agree to use the Website and any other affiliate websites only for lawful
purposes, and in a way that does not infringe the rights of, restrict or
inhibit anyone else’s use and enjoyment. You agree not to use the Website and
any other affiliate websites to make any speculative, false or fraudulent
requests.
Occasionally
our company might make changes to tour dates, prices, inclusions, coverage, age
requirements, etc. The Company may change, suspend or discontinue the Website
and any other affiliate websites at any time, including the availability of any
feature, database, or content. The Company may also impose limits on certain
features and services or restrict your access to parts or all of this Website
without notice or liability.
Registration
& User Accounts
While you
process a reservation and purchase of order you will be always required to
inform your personal data and you will be fully responsible of all the
information given.
You are
liable for any possible damage caused or prejudices against the Company or
third parties caused by the use, loss, misappropriation and/or compromising of
the confidentiality of the Credentials. All operations carried out through your
Credentials shall be attributed to you.
If you are
aware of personal credentials of other users you can not anyway make
reservations without prior permission from the rightful owner of the codes . If
you do not respect this condition, the Company may, at any time and at its sole
discretion, take legal action against any abuse and deception.
Booking
procedures
To place an
order for the purchase of one or more Product on the Website, you must select
the relevant Product and fill in the online information required. The purchase
is composed of a “personal detail” page including personal information and of a
second section allowing payment process. For any eventual further check, you
may be asked to authorize the Company to verify the truthfulness of the
personal data and any other information provided and undertakes to cooperate
with the Company during such verification.
By
submitting a purchase to the company, you unconditionally accept and undertake
to observe the provisions of these General Terms and Conditions .
Product
Information and Price
For each
specific Product you will find the specifications and information in the
“product description” on the Website. In this section you will also see the
price of the relevant Product. Please ensure that you have carefully read all
pricing information and cancellation policy on the Website before placing an
order. By placing your order you state to have fully read and understood the
“product description” of the selected Supplier’s Service and Product.
Product
Validity and Price Inclusion / Exclusion
All Product
offered through the Website is valid as per the dates displayed at the Website.
The Company is not responsible or liable for any information that it does not
directly provide.
The Company
reserves the right, at any time and at its sole discretion, to remove from the
Website any product at any time without prior notice. This removal does not
effect any existing booking already booked and confirmed by Company. Any
existing booking will be honored as per reservation at the time of booking.
Product
rate is the same feature and current at the time of booking. Unless otherwise
specified, prices do not include any local taxes or use-fees, including foreign
departure, security, port charges, park fees, customs, immigration,
agricultural, passenger-facility charges or international transportation tax.
Prices do
not include tips/gratuities to tour directors, drivers or local guides;
passport and visa fees; baggage and personal insurance; any items of a personal
nature; and any beverages or food not specifically listed under “Inclusions” on
the product pages of the Website.
Each
Product has its specific inclusions. Please carefully read the “Product
description” on the Website to see what is included / not included in joining a
specific experience booked through the Website. For any doubt or further
details about Product inclusions you can contact our customer service sending
an e-mail to info@greekspiti.com.
Occasionally
our suppliers and/or service providers make changes to tour dates, prices,
inclusions, coverage, age requirements, etc. As a result, the Company reserves
the right to cancel, change or substitute any service, tour, ticket or Product
that you have booked through the Website and any other affiliate websites at
any time, for any reason. In such cases, if you are dissatisfied with the
alternatives offered, you are entitled to a full refund of the original
purchase price.
Payment
Once you
have chosen the Product to be booked and have filled the Order form, you will
have the chance to proceed with payment with: A) Your personal credit card (the
Company accept main credit cards – if you use any third party’s credit card you
may be requested to show authorization to pay the booking with that credit
card.
The price
charged will be the one present on the site at the time of confirmation with no
extra costs applied directly by the Company. Any eventual supplement to the
initial price will be due to factors outside the control of the Company. The
value of the transaction may be subject to taxes, foreign transaction, currency
exchange or other fees. Your bank or credit or debit card company may convert
the payment into the local currency and charge fees, resulting in differences
between the amount displayed on the Website and any other affiliate websites.
Please contact your bank or card company if you have any questions concerning
any applicable conversion or fees.
Once the
payment is definitely executed, you will receive a confirmation message by mail
by the Website with a voucher for each tour or service booked.
Booking
Amendment
Even when a
Product has been already reserved and payment already processed, it may be
still possible to amend reservation contacting our customer service by e-mail
or using the relative form in “Contact Us” section in the Website.
Amendments
are usually accepted free of charge if made in the respect of the cancellation
policy as per the “Product description” of each specific product on the
Website.
Date-change
requests and amendments are subject to availability however the Company will do
its best to satisfy customers needing but cannot guarantee the success of any
date-change request.
Occasionally,
additional fees may be required to replace reservation due to last minute
amendment. This decision is at Company’s sole discretion and the user will be
charged extra fees by the Company during amendment process on the Website or
directly at meeting point before the the execution of the product.
Booking
Cancellation and Refund
Up to 72/96
hours before: full refund (regarding the tour)
Less than 72/96
hours or no-show: no refund (regarding the tour)
No refunds
are available once a tour or service has commenced, or in respect of any
package, accommodation, meals or any other services utilized. At same time no
refunds are confirmed for requests of cancellations sent after the deadline
fixed for each product.
Changes
to our policy
This policy
replaces all previous versions and is correct as of December 2025. We reserve
the right to change the policy at any time.